Terms of service
Last updated: January 13, 2025
Welcome to SILVER WEAR! By visiting or shopping on our site, you agree to the following terms and conditions. These terms explain how our store operates, what you can expect from us, and what we expect from you.
1. About Us
SILVER WEAR is a small online shop run by a passionate individual who is dedicated to offering women's clothing in a variety of sizes. While we're not a large corporation, we strive to provide excellent products and service, and we’re committed to making fashion accessible and enjoyable for everyone.
2. Shopping with Us
When you place an order, you agree to provide accurate and complete information.
Payments are processed securely through trusted providers. Please ensure your shipping details are correct, as we are not responsible for orders sent to the wrong address.
3. Products
We do our best to describe and showcase each item as accurately as possible. However, please note:
- Colors may vary slightly depending on your screen settings.
- Sizes may fit differently for each person, so be sure to check the size chart before ordering.
If you have any questions about sizing or specific products, feel free to reach out to us!
4. Shipping and Delivery
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Delivery times depend on your location but usually take 7-15 business days.
- We rely on third-party shipping providers, so please be aware that delays can happen. We will do our best to keep you updated on the status of your order if any issues arise.
5. Returns and Refunds
We want you to love your purchase! If something isn’t quite right, here’s how we handle returns:
- Items must be returned within 30 days of delivery in their original, unused condition with all tags attached.
- Sale items, intimate clothing, and custom orders cannot be returned.
- Once we receive your return, we’ll process your refund or exchange as quickly as possible.
If you have any concerns or need assistance, don’t hesitate to email us at silverwearclothing@gmail.com.
6. Privacy
Your privacy is important to us. We use your information solely to process your order or respond to your inquiries. We will never share your personal details with anyone else.
7. Limitation of Responsibility
While we work hard to ensure a smooth shopping experience, there are certain things beyond our control. We are not responsible for:
- Shipping delays caused by couriers or customs
- Minor differences in product appearance due to lighting or screen settings
- Damage caused after the delivery has been made
8. Updates to These Terms
We may update these Terms from time to time to improve the shopping experience for all our customers. If any significant changes are made, we will notify you by updating the "Last Updated" date at the top of this page.
9. Contact Us
If you have any questions, concerns, or simply want to say hello, feel free to reach out to us:
- Email: silverwearclothing@gmail.com
- Phone: (650) 445-1692 (Text messages preferred)
- Instagram: @silverwearstyle
Payment Methods
We currently accept the following payment methods for all transactions:
- PayPal
- Shopify Payments (which supports various methods, including credit/debit cards and other regional payment options)