Shipping policy
Last updated: January 13, 2025
Thank you for shopping with us! We strive to provide you with a seamless shopping experience, including fast and reliable shipping. Please read the details of our shipping policy below to understand how we process orders and deliveries.
1. Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays). Please note that processing begins once your payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.
2. Order Confirmation
Once your order is placed, you will receive an order confirmation email with your order details. Please ensure that you check your inbox (and spam/junk folder) to confirm the order was successfully processed.
3. Shipping Confirmation
After your order has been shipped, you will receive a shipping confirmation email with a tracking number (if available). This will help you track your package and stay informed on its delivery status.
4. Delivery Time
Delivery times may vary depending on your location and the shipping carrier used. Typically, orders take 7-15 business days to arrive. For more remote locations or international shipments, please allow extra time for delivery due to customs or other factors.
5. Shipping Methods
We work with trusted carriers such as DHL and USPS to ensure that your order is delivered safely and securely.
6. Shipping Costs
Shipping costs are calculated at checkout based on your location.
7. Address Verification
Please double-check your shipping address at checkout to ensure it is accurate. If there is an error in the address, please contact us immediately at silverwearclothing@gmail.com to correct it before the item is shipped.
8. Delayed or Lost Shipments
Once your package is shipped, the shipping carrier is responsible for delivery. In rare cases, delays or issues may arise. If your package is delayed or lost, please contact us, and we will assist you in filing a claim with the carrier if necessary.
9. International Shipping
At this time, we currently offer shipping within the United States only. However, we are working on expanding our shipping options and hope to offer international shipping in the future. We appreciate your interest and invite you to check back for updates on our shipping policies.
10. Contact Us
If you have any questions regarding your order, feel free to reach out to us at silverwearclothing@gmail.com. Our team is here to help and will respond within 2-3 business days.